I want to compliment Cuisine's customer service department for handling my issue yesterday, quickly and politely. I could tell that they were pretty busy after just coming off a holiday and did have to wait a few minutes to get a rep. But, once I got someone on the line, the problem was resolved.
My daughter had purchased the Cuisine DVD for me, something that I have long wanted but didn't want to spend the money on myself. I was thrilled, but could not get online access to the complete collection due to the fact that she had purchased the DVD in her name and had received a receipt on her email rather than mine. Since the offices were closed after Christmas, I had to wait until yesterday to call.
Anyway, I forgot to ask the young lady for her name, but just wanted to thank her for fixing this for me.
My daughter had purchased the Cuisine DVD for me, something that I have long wanted but didn't want to spend the money on myself. I was thrilled, but could not get online access to the complete collection due to the fact that she had purchased the DVD in her name and had received a receipt on her email rather than mine. Since the offices were closed after Christmas, I had to wait until yesterday to call.
Anyway, I forgot to ask the young lady for her name, but just wanted to thank her for fixing this for me.
Maryann
"Drink your tea slowly and reverently..."
"Drink your tea slowly and reverently..."